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Schroeder works with UB to improve efficiency of Department of Audit and Control

April 25, 2012
News Article

In order to improve efficiency in Department of Audit and Control, Buffalo City Comptroller Mark J.F. Schroeder is working with experts at the University at Buffalo to examine the operations of the departments three divisions, Accounting, Audit, and Investment and Debt Management.

Any organization can improve its efficiency, so I brought in experts to analyze our operations and see where we can get better, said Schroeder.

UB TCIE, industrys connection to the universitys engineering expertise, is looking at key performance metrics at the 42-employee department, and will report on its findings and provide recommendations for improvement.  The departments operations will be measured against standards from the International Organization for Standardization, a quality management system widely known as ISO.

Every assessment is as unique as the organization, requiring the right continuous improvement tool be chosen, said Timothy Leyh, UB TCIE executive director. Based on our experience, we recommended using ISO as the framework for examining systems and measuring the interfaces between other departments, ultimately identifying opportunities for improvement. 

Since its inception in 1987, UB TCIE, formerly known as The Center for Industrial Effectiveness, has worked with major private sector companies including General Motors, The Mentholatum Company, and LPCiminelli, as well as governmental organizations such as the Niagara Frontier Transportation Authority, the Town of Clarence, and the Williamsville Central School District.

While UB TCIE works with organizations of all types and sizes, the end goal is always the same: to facilitate operational excellence and business growth to deliver an economic impact, Leyh said.

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